3.3.5 Establish and Maintain Loan : Brief Description

Brief Description
Business Process: 3.3.5 CC&B v2.5 Establish and Maintain Loan
Process Type: Process
Parent Process: n/a
Sibling Processes: n/a
This process describes business events that take place if Customer's request for Loan is satisfied by Utility Organization. When the customer enters into a Loan with the organization, Loan terms and conditions and other significant details of the contract are documented and set up within application, regular billing occurs with a due date for loan payments. Loans are stopped and closed when amount Customer owes the Organization is fully paid off.
Examples of loans can include:
Note: Loans are separate Service Agreements and hold the loan terms, including the loan amount, periodic payment amount, number of payment periods, interest rate, and billing frequency based on configurable business rules.

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